777rr Privacy Policy

This Policy applies to all users of the 777rr platform, including registered players, visitors who browse the platform without registering, and any person who interacts with 777rr through its customer support channels. It covers all personal data processed in connection with your use of the platform, including data collected through our website, mobile interface, and any associated communications.

777rr is committed to safeguarding the privacy of all users, with particular care given to players based in Bangladesh who access the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and other locations across the country. This Policy has been drafted in plain English to ensure that it is fully accessible and understandable to all players.

This Policy should be read alongside the 777rr Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents, the relevant specific document shall prevail in respect of its subject matter.

1 Personal Information We Collect

777rr collects personal information in several ways: directly from you when you register an account or interact with our platform, automatically as you use our services, and in limited circumstances from trusted third-party sources. The categories of personal information we collect are set out below.

You are not required to provide all categories of information as a condition of simply browsing the 777rr website. However, full registration and access to betting, gaming, and withdrawal services require the provision of identity, contact, and financial data as a minimum. Failure to supply mandatory information during the KYC process will prevent account verification and restrict access to certain platform features.

777rr does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than as strictly required for identity document verification), or health information. If any such data is inadvertently provided by a user, it will be deleted promptly upon identification.

2 How We Use Your Personal Information

777rr uses the personal information we collect for the following specific purposes:

• Account registration and management: To create, verify, and maintain your player account on the 777rr platform, including processing your KYC verification in accordance with our anti-money laundering obligations.
• Service delivery: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banking institutions; to credit winnings; and to operate your betting and gaming activity on the platform.
• Platform security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, multi-accounting, bonus abuse, and any other prohibited activity as defined in the Terms & Conditions.
• Regulatory and legal compliance: To satisfy our obligations under applicable anti-money laundering, counter-terrorism financing, and data protection laws, and to respond to lawful requests from competent authorities.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance in connection with your use of the platform.
• Responsible gaming: To monitor your gaming behaviour, implement responsible gaming tools such as deposit limits and self-exclusion at your request, and to identify patterns that may indicate problem gambling so that appropriate support can be offered.
• Platform improvement: To analyse aggregated usage data in order to improve the performance, functionality, and content of the 777rr platform. This analysis is conducted on anonymised or pseudonymised data wherever possible.
• Personalisation: To personalise your platform experience, including displaying relevant game recommendations, promotional offers, and content based on your activity history — subject always to your marketing preferences.
• Marketing communications: Where you have opted in, to send you promotional emails, platform notifications, and SMS messages about 777rr offers, bonuses, seasonal promotions (such as Eid, Pohela Boishakh, and BPL season offers), and new game releases. You may opt out at any time.

777rr will not use your personal information for any purpose other than those listed above without first obtaining your explicit consent, except where required to do so by applicable law or a lawful order from a competent authority.

3 Legal Basis for Processing

777rr processes your personal information on one or more of the following legal bases, depending on the specific purpose for which the data is being used:

• Contractual necessity: Processing that is necessary to perform the contract between you and 777rr — including account creation, service delivery, and payment processing — is carried out on the basis that it is required to fulfil our contractual obligations to you.
• Legal obligation: Certain processing activities — particularly those related to KYC identity verification, anti-money laundering monitoring, and responses to regulatory or law enforcement requests — are carried out because we are legally required to do so.
• Legitimate interests: Some processing — including fraud prevention, platform security monitoring, and aggregated usage analytics — is carried out on the basis of 777rr's legitimate interest in operating a safe, fair, and commercially viable platform. We balance these interests against your privacy rights and will not process data on this basis where your interests override ours.
• Consent: Marketing communications, optional personalisation features, and certain cookie placements are carried out only where you have given your explicit, informed, and freely withdrawable consent. You may withdraw consent at any time by contacting our support team or using the opt-out mechanism provided in any marketing communication.

4 Data Sharing & Disclosure

777rr does not sell your personal data. We may share your information with trusted third parties only in the following circumstances and only to the extent strictly necessary for the stated purpose:

• Payment service providers: We share financial data with payment gateway operators — including bKash, Nagad, Rocket, Upay, and our banking partners — solely to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and may not use it for any other purpose.
• Identity verification providers: We may use third-party KYC verification services to assist with the authentication of identity documents. These providers operate under strict data processing agreements and are not permitted to retain your documents beyond the period required for verification.
• Game technology providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited session and gameplay data necessary to operate their games within the 777rr environment. These studios are independent data controllers in respect of their game software.
• Fraud and security services: We may share data with specialist fraud detection and cybersecurity service providers to assist in identifying and preventing fraudulent activity on the platform.
• Legal and regulatory authorities: We will disclose personal information to law enforcement agencies, regulatory bodies, or courts where required to do so by law, by court order, or where we believe disclosure is necessary to protect the safety of our users or the integrity of the platform.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified prior to such a transfer where reasonably practicable.

5 Cookies & Tracking Technologies

777rr uses cookies and similar tracking technologies to enable core platform functionality, improve your experience, and gather analytical data about how players use our services. A cookie is a small text file placed on your device by your web browser when you visit our platform. Cookies do not contain executable code and cannot access other files on your device.

• Essential cookies: These are required for the platform to function correctly. They enable session authentication, maintain your login state, remember your language and currency preferences, and support the security features of the platform. Essential cookies cannot be disabled without significantly impairing your ability to use the platform.
• Analytical cookies: We use analytical cookies to collect anonymised data about page views, session lengths, navigation paths, and feature usage. This data helps us understand how players interact with 777rr and where improvements can be made. Analytical cookies are placed only with your consent.
• Functional cookies: These cookies remember your preferences and settings — such as your preferred deposit method, recently played games, and notification preferences — so that you do not need to re-enter them on each visit.
• Marketing cookies: Where you have consented, marketing cookies may be used to deliver relevant promotional content within the platform based on your gameplay and browsing history. 777rr does not use marketing cookies to track you across third-party websites.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies will impair the functionality of the 777rr platform, and some features may not operate correctly. Detailed cookie management instructions are available in your browser's help documentation.

6 Data Retention

777rr retains your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

When personal data is no longer required, 777rr will securely delete or anonymise it in a manner that prevents reconstruction or identification. Physical documents are destroyed using certified secure disposal methods. Electronic data is overwritten or cryptographically erased from our storage systems.

7 Data Security

777rr implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following controls:

• Transport security: All data transmitted between your device and the 777rr platform is encrypted using TLS 1.2 or higher with 256-bit AES encryption. The platform uses HTTPS exclusively; unencrypted HTTP connections are not supported.
• Storage security: Personal data and financial records stored on 777rr's servers are encrypted at rest using AES-256 encryption. Database access is restricted to authorised personnel only, with role-based access controls enforced.
• Access controls: Internal access to player data is governed by a strict need-to-know policy. Staff members may only access the data required to perform their specific job function. All internal access is logged and subject to periodic review by our compliance team.
• Penetration testing: The 777rr platform undergoes regular security assessments, including vulnerability scanning and penetration testing, to identify and remediate potential weaknesses before they can be exploited.
• Incident response: 777rr maintains a documented data breach response procedure. In the event of a confirmed data breach that poses a risk to your rights and freedoms, we will notify affected players promptly and take all necessary remedial steps.
• Staff training: All 777rr staff who handle personal data receive mandatory data protection and information security training as part of their onboarding and on a continuing annual basis.

8 Your Data Rights

As a player on the 777rr platform, you hold meaningful rights over your personal information. 777rr respects these rights and has put in place straightforward processes for you to exercise them. The following rights are available to all players:

• Right of access: You have the right to request a copy of the personal information that 777rr holds about you. We will provide this information within 30 days of receiving a valid request, free of charge for the first request in any 12-month period.
• Right to rectification: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly through your account settings.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn your consent (where consent was the legal basis), or where the data has been processed unlawfully. This right is subject to 777rr's legal obligations to retain certain data for regulatory compliance purposes.
• Right to restrict processing: In certain circumstances, you may request that 777rr restricts the processing of your personal data — for example, while the accuracy of data is being contested or while a complaint is under investigation.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have that data transmitted to another controller where technically feasible.
• Right to object: You have the right to object to processing carried out on the basis of 777rr's legitimate interests, including profiling for responsible gaming purposes. You also have an absolute right to object to processing for direct marketing purposes, which 777rr will honour immediately upon receipt of your objection.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

To exercise any of the above rights, please contact the 777rr support team using the contact details provided in Section 13 of this Policy. We may need to verify your identity before processing your request. We aim to respond to all valid requests within 30 days. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

9 Minors & Age Verification

The 777rr platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal information from individuals under the age of 21. Age verification is a mandatory component of our KYC process, and all players are required to provide valid proof of age before their account is fully activated.

If 777rr becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any balances held in an underage account will be returned via the original deposit method after identity confirmation of the account holder's guardian.

10 Third-Party Services & Links

The 777rr platform integrates with third-party game technology providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and payment service providers (including bKash, Nagad, Rocket, and Upay). These third parties operate their own services and their own privacy practices, which are outside the control of 777rr.

When you play a game powered by a third-party studio within the 777rr environment, that studio's game engine may process certain technical data — such as your session token, game round results, and RNG seeds — in order to operate the game correctly. 777rr has contractual safeguards in place with all integrated studios to ensure appropriate data handling standards, but 777rr is not responsible for the independent data processing activities of these studios.

Similarly, when you initiate a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, you are interacting with those providers' own payment platforms. The privacy practices of those payment services are governed by their own published privacy policies, which we encourage you to review independently.

777rr does not link to external websites for commercial or affiliate purposes. Any internal navigation links on the platform direct users only to pages within the 777rr.io domain.

11 International Data Transfers

In some cases, the third-party service providers that 777rr engages — including game studios and technical infrastructure providers — may be located in countries outside Bangladesh. Where personal data is transferred internationally, 777rr ensures that appropriate safeguards are in place, including contractual data processing agreements that impose equivalent data protection standards on the receiving party.

777rr will not transfer your personal data to any jurisdiction that does not offer an adequate level of data protection without first implementing appropriate contractual or technical safeguards to protect your information.

12 Changes to This Privacy Policy

777rr reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made to this Policy, we will notify registered players via the email address on file or through a prominent notice on the platform prior to the changes taking effect.

The updated Policy will be published on this page with a revised effective date. Your continued use of the 777rr platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must stop using the platform and may request account closure by contacting our support team.

We recommend reviewing this Privacy Policy at least once every three months, or whenever you receive a notification of an update from 777rr. Archived versions of previous policies are available upon request from the support team.

13 Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777rr handles your personal information, please contact our support team. All data-related enquiries should be submitted in English to ensure accurate and prompt handling. Our support team is available 24 hours a day, 7 days a week, including Bangladeshi public holidays.

When submitting a data access, rectification, erasure, or portability request, please include your registered account username and the email address associated with your account so that we can verify your identity before processing your request. Do not include your password or full financial account numbers in any correspondence.

777rr aims to acknowledge all privacy-related enquiries within 2 business days and to resolve them fully within 30 days. In cases of exceptional complexity, we may require up to 90 days in total, and we will inform you of any extension within the initial 30-day period.